Students are high-frequency food and drink purchasers, but they’re also rather habitual.
Once they’ve formed loyalty with a brand, they’re likely to keep buying from the same place
each time across several categories, including:
More than 4 in 5 students buy their groceries from the same retailer every time, but 2 in 3
say they’d be persuaded to switch if another brand offered a discount of 20% or more on
their shopping. For restaurants, almost 70% of Gen Z would be tempted for the same
reason.
What does this mean? Well, put simply, Gen Z loyalty may not be easily won, but once
you’ve got them on your side, you’re set to keep their trust for their university years and far
beyond. So, what are the most pressing needs and motivations among students?
Lots of spending, but at what cost? The priority is price for things that taste nice
With an expected spend of £1BN across food and drink categories in the next 6 months, it’s
no surprise that Gen Z tops the spending in plenty of areas, including lunch out with friends
and takeaways. So, with so much purchasing power to play for, what should brands do to
secure students’ loyalty?
They’ve made it explicitly clear what their primary purchasing considerations are:
The price of food and drink is so important to students that they value it over the
convenience of buying their items in one place. Plus, of those who said convenience was
more important, many claimed a student discount of 20% or more would change their minds.
Get it while it’s hot
Gen Z is a demographic simply waiting to form brand loyalty, so make sure it’s with you.
They’re looking for great price and value, so it’s time to show them support and get them on
your side.
Partner with UNiDAYS to highlight your brand in front of a student audience of 29M+
members and gain actionable insights that will empower you to offer great deals on the right
products, at the right time.
For more on Gen Z in the coming months, including their overall sentiment, the holiday
season, side hustles and food & drink, download the Student Insight Report today.